Avoid them at any cost .
Booked a van in Ilford just to find the previous renter in the car park trying to finish his booking with no success , every time he tried to finalise it was giving him a different error. Because he couldn't finish his booking I couldn't start mine.
The worst part yet to come , ok , I know sometimes apps have bugs and it is not working as it should BUT you should at least have someone available on the chat lets say in 10-15 minutes , 1 hour is just ridiculous. And not only that they were not available on the chat , if you try to call them be ready to pay for it . Ended up with an extra £10 spent and still couldn't reach them , plus an hour that waited to get the van ....
Absolute disgrace of a company.
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