hertz.com

1.3
1.3 Based on 21 reviews

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Yann F.
Hertz is running a blatant double-billing scam I paid 155euros via a booking site to rent a small c

Hertz is running a blatant double-billing scam

I paid 155euros via a booking site to rent a small car, toyota yaris, at rotterdam airport.

Then a few days after returning the car, they charged me an extra 192.63euros for items already in my prepaid voucher and for insurance I specifically said I did not want at the time of picking up the car.

In total I paid 403.65euros and still fighting to get my money back...

On top of that, the car was neglected and unsafe to drive.
The oil maintenance light was on and the washer fluid was empty.

This is fraudulent creative billing designed to steal from customers.

They provide zero service and zero safety. It was my first time using Hertz, it will be my last as well.

1
Date of experience: Feb 05, 2026

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