the most horrrible experiece i had in spain.I rented a van, I had international license, valid passport, valid credit card and official goverment app for UAE drivers license in my phone, they dont wanted to give me the car since i dont have the plastic card with me.However the UAE license i can not drive in Spain, but they were sticking to the physical plastic card, even though its not valid for driving in Spain. Then i asked it is ok to bring a spanish person who has spanish license? they said yes. after long hassle i found someone who has license, then they said its not valid since they can not add a driver and and they can not change the booking to the person. After much hassle finally they change a hidden fee of 50EUR extra for a 65EUR booking for 2 hours a car. its not really the cost but the hassle and the rude and helpless staff of HERZT Spain! Most horrible experince! Avoid them at any cost
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more