Much went well with the rental, but it took a bad and frustrating turn afterwards. It is easy to get a speeding ticket in Spain, the speed limits change constantly, there is automated speed monitoring, and the limits decrease often without much logic (i.e., slow speeds in highway tunnels). Hertz Espana has a very poor system for dealing with tickets. In addition to requiring the renter to pay the ticket fine, they charge a Euro 40 handling charge for every contact they have with the local authorities about the ticket, and a single fine can result in multiple contacts and charges. Then, even if you pay the fines and handling charges (as I did), they lose track of your payments. In my case, they claimed that they never received a handling charge that I initially disputed but ultimately did pay. I provided them with a variety of evidence of payment from my credit card company, which they never accepted or acknowledged. I would not rent with them again.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more
