Having turned up at Corvera airport at Thrifty rental desk we checked in and went through the paperwork. I showed the man that I had excess insurance already so did not need any further cover which he accepted. I used my credit card for the deposit and off I went.It was only when I returned home and they debited my credit card with extra insurance cover. As the agent saw I had cover and even said I didnt need anything else he clearly then debited my card intentionally to rip me off.... I booked via Discover cars who want nothing to do with my complaint and told me to 'sort it myself' with Thrifty..... I wont be using either again!Update to above post:Thrifty/Hertz have now tried to insinuate that the fee charged was a parking fee that was pointed out when the rental agreement was signed. They are saying that I am paying a fee for the parking of the car at the Thrifty depot before it was collected! The car was collected at the time that was requested on the booking so either you new pay for their parking costs at the airport or they are lying.... Im assuming the latter as the charge is for 'smart cover' which apparently is charged when you dont want your credit card debited with a deposit. This was not requested as my CC has plenty of available credit and this charge has been levied covertly. Unbelievable that such a company can be so dishonest and get away with it.
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