I booked through Holiday Autos but when Hertz emailed me to accept the booking they stated that they wanted an extra £25 and the car was smaller.I wouldn't have minded so much if the change was highlighted but it was hidden in the email (I already had a booking voucher with the lower price and larger car). I could have turned up at the airport and got caught. Contacting them to sort it out was not easy so I ended up cancelling and booking with Sixt who have been great in the past.Update as a result of Hertz response to a complaint that I raised - I was simply asked to contact another department (no ownership of the issue). Be advised that you may get the run around if you use Hertz.
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more