If I could I would give Hertz/Firefly negative star we book a car for a month though Carjet in uk. At time of booking I took out full insurance package to save any hassle. On arrival at airport we went to hire desk I present my paperwork along with proof of full insurance cover the didn’t even look at this then told me I need further supper cover and we very aggressive in their manor and tone insisting that if I didn’t take the cover I could not get the car. I signed paperwork but said again that I didn’t want or need the cover they were trying to sell. They said that fine I would not be charged. Picked up the car it was dirty inside noted on paperwork. Next day I checked levels on car oil was low. Washer bottle almost empty and all tyres pressure had different pressures. It would seem that they do not quality check there vehicles between hires. On the return of the car it was clean and all levels and tyres set to correct levels. Plus full of fuel it was 1/4 when I picked car up. I asked if there was any further charge and was told not thats it all completed. Returned home and checked my credit card two days later to find I had been charged for supper cover insurance. Be wear of Hertz or Firefly car hire they are aggressive. And tell you one thing and do another. I would question safety of the vehicles they are giving you based on my experience. They use aggressive and fraudulent tactics to take extra charges of customers. DO NOT USE
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more