hertz.es

1.2
1.2 Based on 200 reviews

Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadore...

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Thor Scott
DON’T rent an EV car in Spain .

Pre-booked a hire car via Ryanair .. when I went to collect they gave me an electric Opel. I explained I had no experience with EV cars but was assured there would be no issues. Car had a full charge and although different I was able to drive it ok. After two days I needed to recharge it. First garage with EV charger was told it wasn’t working. Next, at local hotel but they did not have connection for my car. Next a Repsol garage …you need an app Waylet so downloaded only to find out you have to have a Spanish mobile number and a Spanish credit card .. Revolut not accepted. Drove to Hertz Marbella .. helpful guy there gave me an information sheet on how to/where to go - NOTE NOT GIVEN AT MALAGA AIRPORT COLLECTION POINT. Guy took me to a parking site, showed me how to hook up .. to fully charge it was going to take over 20 hours … so using the info he gave me I went to a charge site in Puerto Banus but only for Porsches … I’m now driving on critical low. Got to another Repsol garage where very helpful guy charged it for 90 minutes, paid on his Spanish card and I gave him cash and a bottle of quality Rioja wine….After 90 mins I had 68 kms of charge. Eventually a friend let me charge from his house. Car was on charge for over 4 hours … screen showed ‘charge complete’ … big sigh of relief but when I started the car it had 19% 72 kms charge … back to square one. I’ve wasted at least a day on this ….. stress level at breaking point and I’ve been walking to charging points as I can’t afford to use/waste the small amount of charge left. So moral of this story? DON’T HIRE AN EV CAR IN SPAIN THEY ARE NOT PREPARED and Hertz Malaga Airport shame on you for not warning about these issues. Oh and don’t try and phone Hertz as it’s a waste of time. Rant over.

1
Date of experience: Oct 03, 2023

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Business Details

  • Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more

  • language https://www.hertz.es

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