hertz.es

1.2
1.2 Based on 200 reviews

Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadore...

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Dobie Patterson
I rent a Tesla for 10 days

I rent a Tesla for 10 days. Contract with Easyjet, Rental car: HERTZ. Airport: MalagaAt the check in, I asked to add my wife as the second driver, because included in my payment, but they didn't agree, so I showed the hardcopy of the Easyjet agreement and the guy at the desk had to talk with his boss before aknowledge I was right. Not a great start.They gave the Tesla to me charged at 97% and they told me I had to return the car at the same level or higher otherwise they had to carge me some additional not clearly identified amount of money. But there wasn't a charging station near by, so it was almost impossible to return the car with the same level of charge. But somehow I did it, and they didn't charge me this extra fee.After few days that I returned the car, Hertz notified a 50 euro fine, that I paid authonomously through the site Gesthispania, paying additional 12,10 euro for the Gesthispania fine management service. After 3 days Hertz wrote me that they were going to charge my credit card other 40 euro for their fine management service (I wonder what service they did for these 40 euro).My contract was not with Hertz directly, but with Easyjet, and this 40 euro extra were not mentioned in my contract, I asked them not to charge me, but they did it anyhow.At the end I had to pay 102,50 euro for a 50 euro fine.So, even if I lost just few bucks (unless they find some excuse to charge me something else), my impression is that I am a sitting duck for them.

1
Date of experience: Sep 01, 2023

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Business Details

  • Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more

  • language https://www.hertz.es

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