CRIMINALS ON THE LOOSE Thought criminals are only on the streets -think again - they are at Hertz. I have rented vehicles for over 35 years and, sure, there were a few minor incidents, but my experience with Hertz is absolutely the worse I have ever had to live through. You would think that by taking all the precautions that you can think about, like taking pictures and videos when returning your car are sufficient to demonstrate your car has been returned without a problem..... no, guess again, Hertz has a way to keep your deposit. When I returned the car in perfect conditions Hertz claimed the car had a ding on the door that cost them $500 to fix. When I asked for proof, they send me a Photoshopped picture that had a few wiggly lines that supposedly demonstrated "damage to the vehicle". Note that this supposed damage could not be detected by neither by our eyes, or the pictures and videos we took on return . WHAT A FARCE!!! So, good luck trying to find a phone number where you can call to have someone seriously address your problem because they DO NOT have one. Their call center promises to call back, but they never do. Hands down, the WORSE rental experience I have had in over 35 years. Hertz- NEVER AGAIN!!
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more