It starts from the rude staff at the counter. Hertz is supposed to be a premium car rental, but here it is a third class company. I rented with them many times, there is no single time i can say i was happy about their service or car or price. Just because of my Gold Card, i have no choice but to sometime rent from them. Once i rented a car, it was a car from Goldcar, I suspect they give old cars from other rental company when they run out of cars. The car type shows 4 suitcases and 7 people, but to fit the 4 suitcases, you have to fold down the last row, making it a 5 seater and 4 suitcases. and even then the 4 suitcases wont fit in. God forbid if there is any fine, they charge a fee to your credit card, i think 40 Euros extra on top of the fine. You already got screwed with a fine and they screw you further. Make sure you note down all minor scratches, when you return the car they will blame them on you, even if it is minor and not caused by you. I have rented cars from them atleast 10 times, and each time it is an unpleasant experience.
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more