I've always considered Hertz to be one of the best of the car hire companies but I was woefully disappointed with an experience trying to arrange reservations for two cars to be picked up from Alicante airport. Firstly, apparently Hertz don't provide email confirmations when reservations are fully paid for at the time of booking. What???!! Even when I called to request a confirmation email to be sent to me, I was told it couldn't be done. Secondly, even though a booking was accepted over the phone for a flight arrival of 00:45, when I sent a DM over Twitter/X to ensure someone would definitely be there to serve us, the Spanish office replied to say that if our flight was arriving after 00:00, they couldn't provide any service. Thirdly, having cancelled our Hertz reservations and booked with someone else, when we eventually got there to pick up our cars on 14 July 2024, we noticed that the Hertz office was, in fact, open and serving customers at 01:15. Extremely poor communication and I wouldn't consider using Hertz in future.
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more