Rip off !!!! Hired an Opel corsa for pick up at Gran Caneria airport, on arival we were given a totaly crap Kia Rio.When we returned it the operative walked around looking at it and found a 'new' small 15mm scratch on the rear bumper that he claimed was not there before and demanded that we pay 185 Euros immediatly as damages.When we pointed out that there were 4 or 5 other previous sctatches already on the bumper he wasn't interested, claimed that this was medium damage and insisted that we pay.As Hertz had a significant amount blocked off on our credit card and we had an aeroplane to catch we had no choice but to pay upBy the time Hertz move the car on it will probably have paid most of its initial cost with scratches alone!This judging by the previous reviews is obviously a well practised scam and I could only advise you to use another company.Re. their reply below, they have NOT asked for any further info! This is their standard reply, check out what they say to other people. now they will be complaining to trust pilot that I have not replied and ask that my review be removed.Nasty horible company !!!
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