We rented from Hertz because wanted to rent from a company with generally a great reputation.The car was kind of crappy but no big deal. We filled the tank up, drove the last part to the airport.We handed the car back in, asked the guy "whether everything was in order" and he confirmed and said "yes perfect".BUT: When we were waiting for our plane, we got an email from that same guy saying "the car needed 2,2 more liters to fill up" and we got a penalty service fee so needed to pay some 50 euros extra.We were lucky to be able to show the receipt of just 15 minutes before handing the car in and Hertz worldwide customer service (after some mailing up and down) refunded us the fraudulently invoiced service fee and petrol money.I feel very let down in Hertz's reputation, even if it was solved (because we were able to show our receipt!!) later on.This guy in Malaga is an absolute embarassment for Hertz worldwide and its generally great reputation.I will not go back to Hertz Malaga ever. It was disgusting.
Claim your business profile now and gain access to all features and respond to customer reviews.
Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more
