I have used Hertz several times over the years and been happy but something has gone seriously wrong with the business. I hired a car in Fuerteventura and returned it to be told it was 'damaged' - a barely visible indentation on the driver's door (I have photographs of my own which they did not like me taking). For this I was charged €140 ('the minimum') on my credit card. I protested strongly and was told I should have taken out their extra insurance.The 'damage' could have been on the car when I got it, two other worse areas of damage were pointed out but this was so slight with no mark on the paintwork it could easily have been overlooked. Even if the 'damage' was caused during my rental it would cost nothing like €140 to put right (I have showed my pictures to a friend who does car bodywork repairs).I thought one went to one of the better known car hire firms and paid a premium to avoid nonsense like this, but it appears not, they will screw you one way or the other; either you take out their extortionate insurance package or they will just take the money anyway. The only slight comfort is that the insurance would have cost me more than €140, doesn't stop me feeling I have been robbed though.One other lesson, never use Hertz to hire a car again.
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more