They charged me 235 EUR for rubber traces on the bumper - in spite of the fact that paint was not damaged and it could be cleaned by a bit of polishing paste.Specifically, the guy at Tenerife South Airport (claiming to be “supervisor Manuel“, but declining to identify himself or even provide his surname) was extremely aggressive, up to physical confrontation.Moreover, although I paid on site whatever they required for the damage, now (3 working days later) neither have I yet received the official Damage Report from Hertz nor was my deposit of 800 EUR unblocked.Also, the person answering the phone at the Tenerife office today, who promised to finally send me the missing Damage Report, rejected to give her name (simple hung up).Still waiting for the report.Looks like I will be compelled to seek legal assistance. Hertz - NEVER EVER again!
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Bienvenido al Alquiler de Coches con Hertz. En 1918, nuestro fundador, Walter Jacobs, tuvo una idea revolucionaria; crear el alquiler de coches. Desde entonces, lo hemos estado reinventado. Hemos facilitado la vida de los clientes con productos innovadores, un extraordinario servicio y nuestro programa de fidelidad Gold Plus Rewards.Hoy, contando con 10.000 sucursales alrededor de 145 países y 6 continentes, somos la compañía de alquiler de coches más extendida mundialmente. Un distribuidor de vehículos de alquiler de confianza, ya sea por un día, una semana o un mes.Estás con Hertz, nosotros nos encargamos de todo. Nuestra misión es llevarte a tu destino.See more