hertz.ie

1.7
1.7 Based on 200 reviews

Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford...

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Jiinx_gamer40
massive insurance cost and terrible attitude

Initially my holiday broker - flight centre booked us in for a manual car (even though I had stated auto on 3 different occasions and she said (don't worry about what the paperwork says I will fix it) so I tried to get the car upgraded to auto ... The cost was massive and my credit card bounced due to the totally different car with insurance which I didn't ask for. There was no compassion or concern for my plight. His attitude was total indifference verging on an attitude with a real misogynistic flavour to it. "Dont worry he said I wont rip you off".. LOL. Well he did rip me off big time. He also told me that I would need to find some airport in the middle of no where after the weekend as this rental was only going to last for the weekend. my plight I was told I had to a different. I ended up paying the cost for the original rental, getting a smaller car damaged car with a massive insurance.I felt trapped as I needed a car to collect my Husband who had Parkinsons Disease. This didn't matter to him. Would not recommend. I would give zero stars if this was possible. Everything else about the trip was amazing

1
Date of experience: Jun 02, 2025

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Business Details

  • Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford

  • email res@hertz.ie
  • call 0539152500
  • language https://hertz.ie

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