As I was making two separate bookings for car rental this summer I called Hertz Dublin directly to ensure I was getting the best deal. My queries were answered efficiently and honestly by Kamila and she also very kindly made the booking for us. I received a confirmation email from her and everything was very clear. Upon arrival at Dublin Airport, the gentleman serving me was very nice but I admit I was slightly taken back that no-one from the Hertz accompanies you to your rental car for pick up. You are simply told what bay the car is parked in. This means that if you spot any damage to the car not already noted you need to go back into the terminal. Thankfully, this was not my case but Hertz do need to review this. For my second booking, I was served by Nelisha, who was very welcoming and professional. We managed to get a car upgrade as all the luggage would not have fit in the orignal car hired and this was done seamlessly. Drop off for both cars was very quick and no problems. I did have a mechanical problem with one of the wing mirrors, but I called it in immediately and made sure it was added to my notes, so I was not charged at drop off for something I did not break. I must say I am very surprised to read all the negative reviews for Hertz Dublin. Maybe I just got lucky, but I have no complaints and will happily use them again.
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
