Hi,Recently i had a bad experience while booking a car from Shannon airport on sat 03/08/2024 we came to reserve a 7 seater car for 2 days and the guy sitting at the counter inspected my Irish license and asked me if i had a previous license i showed him my previous license but the birth year was different due to clerical mistake, i tried to explain the scenario but he was not ready to hear us. he was very rude towards us. Also he was not ready to rent out the car to my friends who have an Irish license. I am already a Hertz customer and he behaved like that. I asked the name of the guys he said to me as Kevin. He said "I am done with you guys" rather than explaining why he doesn't want to give us the car.I hope Hertz company will understand my situation and, facing this traumatic situation, I have decided not to take any rental vehicle from Hertz anymore.
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