Where to start. This is a scam, please please please do NOT rent from here. I purchased this from a third party and was offered insurance, they simply said to say no to the insurance offered when I pick up the car. I've rented before and always denied insurance so no big deal, right? Wrong. Dead wrong. If you don't get their insurance they try to charge you €5000 which is $7500CAD which is absolutely insane. I got a fiat, the thing probably wasn't even worth that much. So anyways my cards won't accept a charge that much because it is indeed a charge. It's a "hold" but it is charged to your card. So anyways to drive away with this car I had to pay what ended up being $300CAD+ for insurance and still another $3000CAD+ being held on my card. I just traveled to multiple countries across Europe and Canada, not a single one pulled this. I still have the 554 pictures of this fiat on my phone because while it was refunded I'm just waiting for them to come back at me and try to steal it. It feels like a scam because it is but maybe they were happy with the $300 for insurance. The fiat itself was starting to have squeaky brakes when I picked it up and by the time I dropped it back it was full squeak. A fine car overall I suppose but I totally got ripped off and feel for anyone else who they did this to as well. The icing on the cake? I emailed them for documents because I had purchased insurance online when I booked the car, third party insurance which became null and void the second I was forced to purchase their insurance. To get a refund they wanted the receipt from when I dropped off the car stating the damage, etc. I did not receive this, so I emailed them, as of today it has been officially a month since I sent that email and have gotten zero response. Steal my money and then ignore me? Classy. Did get the other money I paid for insurance back as not everyone is as sleezy as this company thankfully. As per the Hertz reply, if only they made that insane amount as transparent when booking. The fact that they don't says enough for me to know I will never book with them again.
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
