Awful experience at Dublin airport. Stefan on the desk didn’t ever give me the option of the lowest level of cover and so what I thought was a €150 hire turned into €550 hire. I have since been dealing with ‘customer service’ to try and sort this and it’s been a nightmare and nobody cares. What’s more, I just spoke with Derek, the head of customer services in Ireland, and frankly it was the most unprofessional and bizarre conversation I’ve ever had. He was passive aggressive throughout and actually quite mean. It has really taken me aback! I will never be using Hertz again. I did manage to speak to one guy called Paul Manning who was a delight, a shame they don’t have more of him in their company!
Claim your business profile now and gain access to all features and respond to customer reviews.
Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
