I am delighted to report on my recent excellent experience at Hertz Toulouse (Blagnac) Airport. I stupidly left my sunglasses in the car on my return. As I was unable to report the loss online on the Hertz website, I had the good fortune of contacting Ms. Susy Barrat at the Hertz desk in Toulouse Airport by phone. I am from Ireland and Susy's english was better than my french. She personally took responsibilty and located the sunglasses ( which are over 20years old and of great sentimental value) and carefully wrapped them in a box securely, brought them to the post office in her own time, insured the package and kept in communication with me. I was able to reimburse her for her expenses but I think it is so important to acknowledge when someone like Susy goes over and beyond the call of duty. Hopefully Hertz will recognise the excellent contribution Susy has made to the reputation of Hertz as a provider of excellent customer service. well done Susy and many thanks to you. A very satisfied customer, Kira Treacy
Claim your business profile now and gain access to all features and respond to customer reviews.
Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
