I hired a car from Hertz with no issues at the time of rental. However, weeks after returning the vehicle, I was shocked to find a €96 charge on my credit card—apparently an “admin fee” for two unpaid tolls. At no point during the rental process was I informed about this fee, nor that I was responsible for manually paying tolls. I reasonably assumed the tolls would be charged based on the car’s registration, as is common with many rental companies.To make matters worse, two months later I received a €75 fine directly from the toll company. Turns out Hertz had charged €48 each way (yes, €96 total) just to pass on my details to the toll company. That’s on top of the original €96 admin fee they already took from me.This experience feels like a money grab. Poor communication, excessive fees, and zero transparency. I won’t be using Hertz again—and I’d strongly advise others to check the fine print and consider other rental companies that treat customers more fairly
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
