I am a president circle member (their top tier) never had an issue before. When i went to the desk in Dublin the guy was like sign and away you go, as normal like every other time but this time he added extra insurance so i signed as normal and went on my way, upon returning noticed the extra 126 euros but was in a hurry for our flight so figure i would just call. 4 calls later never got someone used the chat, denied the refund was told you signed for it even though my profile has it all loaded as every past rental that I dont take extra insurance since i have travel and amex insurance that more than covers me, lesson learned ask questions read your information dont trust profiles and loyalty status and unfortunately the hertz Dublin desk. Btw rented from hertz in Belfast 2 months ago, was perfect signed and drove off, no bait and switch with extra insurance
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
