Abusive company.We go to the counter, and we specifically asked for full insurance, the highest they have, we are informed that it covers everything, not to worry about anything because it’s covered.Then we see the car, stained, coffe all over the place, old system that doesn’t even has GPS integrated or lets the phone connect and “minor” issue on the front wheel.First bump, flat tire and they said that they need to send the car tow, they could have sent someone and just inflate the tire. We retuned the car, first they give us a new one, when the rental was finished, and informed us that we will be charged one more day, we never asked for another car. Then they say they will charge 2,2 per liter for the gas, we had to go with the flat tire to the gas station to avoid this.Then we get a final bill of 275 euros, only 75 is from the rental, because they state that the FULL insurance does not cover the road assistance, find in the photos their website, it clearly says it does.Shame on big companies that just can’t find more annoying ways of taking your money. We took Hertz because is supposed to be better, at least is more expensive, never again in Cork.
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
