I rented a car from Hertz for a period of two days. Over my 15 years of driving experience, I have encountered only one time a small chip in the windshield. Remarkably, this incident supposedly occurred during my brief two-day rental with Hertz. It is important to note that the chip was already present when I picked up the vehicle; however, it was not visible in the low-resolution photos provided by the company.Despite my clear assertion that the damage existed prior to my rental, Hertz is insisting on charging me approximately 800€ for the entire windshield replacement. This seems exorbitant, especially considering that such a repair could be completed for around 15€ in a matter of minutes. It is evident that Hertz is attempting to take advantage of this situation and overcharge for a repair that is both unjustified and disproportionately expensive.Reading other reviews it seems to be a common practice. So I hope my experience prevent others from falling victim to such practices. I strongly discourage anyone from renting a vehicle from this company, as my experience suggests they may engage in fraudulent and ilegal activities.---------Update: There is still no response from Hertz. I will start taking this matter to the relevant authorities to report the theft.
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford