Reserved a 7 passenger car at Hertz Dublin airport and was quoted $1500 for a week. Arrived at Hertz Dublin airport location and was told they didn’t have the car on the lot. They told us we needed a new reservation and only had one 5 seater car that would accommodate us. They completely disregarded our reservation and charged us $5000. I complained several times to Hertz in the US and Dublin and requested an adjustment. They claim they had 7 passenger cars on the lot and it was our decision to make a new reservation. Very shady operation!!!!!! I have rented cars for more than 30 years in my business and never experienced this issue. They deserve 0 stars and to be investigated for taking advantage of customers.
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
