Pickup was easy and quick, but the drop off was frustrating. The South Lott Rd Hertz in Dublin closes at 5:00 pm, but no one answered the phone. Despite calling every 10 minutes from 4:15 pm on to get information, they never answered. The website had instructions for after hours drop off, and since we had a reservation for another day (just wanted to not deal with driving and parking in the city), we weren’t in a rush. Upon arriving, a locked gate blocked the entrance, forcing us to return to the hotel and pay to park overnight. The next morning when we did drop off the car, staff was friendly enough but threw up their hands saying there was nothing they could do and that we were mistaken about after hours drop off. This created a very frustrating experience of about two extra hours driving around Dublin Center City figuring out what to do with our car that could have easily been avoided.
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
