Mistakes can happen but his one got fixed very quickly.Returning the car to Dublin airport, I was informed that I had covered 2100 km and incurred a charge for excess mileage. This was more than double what I had actually driven.I had no proof that the initial mileage was incorrect and realized that there was no point in taking a long discussion with the otherwise polite and friendly Hertz representative checking returns. So, I sent an email to customer services but had little hope of achieving anything. It was a pleasant surprise to receive a prompt reply. A review of my rental had found that mileage had been incorrectly recorded and that I would receive a refund.Note to self: take a photo of the odometer next time!
Claim your business profile now and gain access to all features and respond to customer reviews.
Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
