We hired a car through Ryanair. We arrived at the desk at Cork Airport about 7.30am on 31st March, The agent asked us if we wanted insurance. I declined and told him we had allready bought insurance through Ryanair. I even showed him the email confirming the insurance.He explained that if there was an accident we would be billed and we would have to claim off our policy which we understood. Now my partner has a £100 charge on his credit card which he is being told is for the insurance we didnt take out !!!@!! My partner signed for the rental agreement but the clerk appears to have left the insurance on it on and Is saying you signed for it. I would like to add that we were given no policy documentation so how can this be justified?TOTALLY DISHONEST AVOID LIKE THE PLAGUE, we are taking this up with the bank and taking further advice. As advised by Hertz we did contact customer services and got no where......its with the bank now
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Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
