In march my car was hit by a hertz rental car, liability was confirmed to be with hertz by the guards and CCTV, i rang the Hertz explained what had happend and they assured me that they would call me back and look into the situation! To this day i have not received 1 phone call back, they have declined liability even with CCTV to confirm the the reental car hit me. They left my claim for weeks on end without doing anything even when the claims officer was off for over a week it was never given to someone else to be handled. Every time i have contacted them they have fobbed me off and have even hung up on me...I delt with the head claims officer who spoke to me as if i was a stupid little girl and sniggered down the phone at me, as soon as i put him onto a male he completely changed how he spoke and offered up an information which when i asked for was not available! As young women whos worked her way in a large global company i have never been treated with such sexist behavior, and been spoken/treated so badly!! I have had no other option than to get a solicitor and barrister involved as they have left me without a car for 8 weeks, a car i depend on for travelling an hour to and from work ever day, they have massively effected my livelihood. I have never been so disgusted by my treatment and how the situation had been handled, if you are even thinking of coming in contact with hertz dont, they are the worst company i have had the misfortune of having to deal with!!!
Claim your business profile now and gain access to all features and respond to customer reviews.
Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
