Booked a Skoda Octavia car for 5 adults and luggage, was downgraded to a Kia Niro which can't take 5 adults and their luggage.
Car had done 3 hours driving and 100kms since last refueling when I picked it up.
A 2 year old car with 64,000 kms
Lots of damage, not all on vehicle condition report.
Asked for charges to be in euro at booking and pickup. Charges were made in GBP£ at a very poor rate. This was resolved quickly.
Clodagh at customer service not interested in least, after stating that a Niro is a larger car than an Octovia with nothing to back it up, no reply on downgrade and 3 hours & 100kms before pickup.
Claim your business profile now and gain access to all features and respond to customer reviews.
Hertz is Ireland's #1 Car and Van hire company. Rentals in Ireland from Dublin, Cork, Shannon, Knock, Kerry, Belfast, Derry, Waterford & Wexford
