I am totally disappointed with Hertz in Norway (Torp). We provided the company details for billing purposes, but at the end of our trip they billed us personally, and now we cannot claim because the case is already closed. Seriously? You call, you send messages, and they don't respond. Then you connect with the internal agent, and when they don't know what to say, they tell you that it's time to close and that they will attend to you tomorrow... Is that what customer service is? What a quick way to get rid of problems without valuing the user who pays their salaries...
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Hertz is represented globally in more than 140 countries with over 10,000 locations. We are Norway's largest car rental company and a significant player in a rapidly growing mobility industry. We have over 400 rental points across the country, including all airports. The car fleet in Norway consists of approx. 10,000 new, modern and safe cars from several of the world's leading car manufacturers.
Hertz is in the market with fully digital car rental and mobility solutions, and delivers mobility with high quality and low environmental impact. All locations in Hertz Norway are environmentally, quality and working environment certified through the standards ISO 14001, 9001 and 45001.See more