The fact Hertz dont care about their reviews is wild. I was given a subsitute car by Fremtind Insurance via Hertz while my car went in repair in Lillestrøm. First, they were giving me a mini electric car, which they assumed I am equipped with all of the time in the world to charge the car. I had to reschedule it. Long story short, when I returned the car on Friday evening. Forgot my child car seat in the rental car.The guy who took the car later for washup, neglected the fact that the child seat is not theirs, he did not log it in system as a forgotten customer item and sent it to the airport.In between I was trying to call them all over did not help. Sent emails, did not help.Then on Monday earliest, I went their, manager said: no we have not seen anything. I was shocked and was polite anyway, understanding that things can happen.Then the manager told me that colleague confirms that he took the child seat to the airport. I personally went to airport department, there was a guy Victor (was v.helpful and we did a deep search), no luck. Came back.Now the manager confirms that the child seat is probably under another rental car (rented out - making money) you just have to wait for it. And manager is steering clear that I am not eligible for any kind of replacement. I will not leave this case like this.Anyway: and today I saw an invoice stating I have driven 564km on the car. Which instead I have driven 55km in total. Nice try Hertz. Keep fooling.
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Hertz is represented globally in more than 140 countries with over 10,000 locations. We are Norway's largest car rental company and a significant player in a rapidly growing mobility industry. We have over 400 rental points across the country, including all airports. The car fleet in Norway consists of approx. 10,000 new, modern and safe cars from several of the world's leading car manufacturers.
Hertz is in the market with fully digital car rental and mobility solutions, and delivers mobility with high quality and low environmental impact. All locations in Hertz Norway are environmentally, quality and working environment certified through the standards ISO 14001, 9001 and 45001.See more