My experience with Hertz was absolutely terrible. I have rented cars from many companies in different countries, and this was by far the worst experience I have ever had.
The customer service was extremely poor. The staff were unhelpful, dismissive, and unwilling to clearly explain the charges. What frustrated me the most was the extra money they added without proper explanation. As a customer coming from another country, I felt taken advantage of. It honestly felt like they were adding unnecessary fees simply because I was a foreigner.
The pricing was not transparent at all. The final amount I had to pay was much higher than what was originally presented. There were hidden charges and unexpected costs that were never clearly communicated in advance.
I strongly advise others, especially international travelers, to be very careful before booking here. Do not be fooled like I was. There are many better rental companies with fair prices and honest service. This was a very disappointing experience, and I will never rent from them again.
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Hertz is represented globally in more than 140 countries with over 10,000 locations. We are Norway's largest car rental company and a significant player in a rapidly growing mobility industry. We have over 400 rental points across the country, including all airports. The car fleet in Norway consists of approx. 10,000 new, modern and safe cars from several of the world's leading car manufacturers.
Hertz is in the market with fully digital car rental and mobility solutions, and delivers mobility with high quality and low environmental impact. All locations in Hertz Norway are environmentally, quality and working environment certified through the standards ISO 14001, 9001 and 45001.See more