500€ for a bad Dacia during 6 days at Hertz Funchal airport !!! I returned the car without damage but the protection between the truck and the living-area had just moved, I didn’t notice it. They just had to put it in the right position but they charged me 278€ !!! A picture with the bad position but none with a so-called damage. And I’m sure that I didn’t do anything with it as I just put a small bag in the truck. Even if it was broken it was already there.Impossible to have someone on the phone, I don’t even know how to complaint to Hertz.I’ve been a loyal client from Hertz for many many years but I’ll never rent a car with them anymore.A shame.I’ve seen that many clients have been abused by this agency. I will continue to fight to be reimbursed.
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