I selected ring size based on their size guide. Followed it exactly. Ring arrived. Was huge. Loose on my finger therefore not useable. No returns information included in packaging. Emailed them to ask how I could exchange and who would pay shipping. Haven't heard back in 7 days other than an email to confirm receipt of my email. I've sent chasers. Nothing back. Poor customer service. Poor size guide. Company obviously is not that interested in getting the basics right or customer support. Be wary before you spend your cash. Its a shame that I cant speak for the ring as I've not been able to use it. Disappointed to say the least and actually a little angry. I acted in good faith this was a reputable company. It seems not. Cheaper ring than competitors but too expensive if you end up with a ring you cant use. I've no ring that I can use. Ignored by customer service team. Do not use this company. If they respond I'll update..happy to be proved wrong. Just want a smart ring - feeling stupid and duped!
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Discover the Herz P1 Smart Ring – your sleek, all-in-one health and fitness companion. Track your heart rate, sleep, and activity with precision. Designed for modern wellness.
