We've faced multiple issues with the service; the new app is inefficient and lacks functional features. Contacting support is a lengthy process with little results. Complaints often yield generic responses stating they meet standards, yet the quality of member service is clearly lacking. Both my spouse and I, who have decades of experience as nurses, decided to close our accounts. A new provider reached out promptly after we set up our accounts.
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We are committed to supporting the health and community services industry that has supported us so well and empowering our members through education about super . Over 595,000 members $13 billion in assets 59,000 employers As a fund, HESTA takes its responsibility to provide quality information and advice to members very seriously and we work to help you feel more confident in your decisions about super. ...See more