I'm trying to access my superannuation after leaving the country. I worked in childcare and received payment, with communication from the tax office. Since August 2024, I've been attempting to retrieve my funds, sending numerous emails and documents, yet each time they create new requirements. They don't seem to review my submissions properly, and I've been waiting for 14 months. As a senior citizen, I've faced disrespect from this service. They now want confirmation from an old phone number despite my being overseas for over two years. I definitely cannot recommend this service, especially for those on temporary visas.
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