In certain cases, the automated verification system at the service does not address specific scenarios. As the owner of a company established through the e-Residency program, I encountered this issue. The automated process required me to use personal documents from Estonia, despite not being a citizen. I contacted the AI-driven help system, and after explaining my situation, I received an email address to reach out to support. I did so, and the issue was resolved the following day after my email.
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