In certain situations, the automated verification process at the company does not address specific cases. This occurred for me as the owner of a business established under an e-Residency program. The automated system required me to use personal documents from Estonia, despite not being a citizen. I contacted the AI-driven help system, and after detailing my situation, I received an email address to reach the support team. I followed up, and the matter was resolved the following day after I sent the email.
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