Been ordering for years for friends and family birthday and Christmas presents, ordered for Christmas on the 27/11/25 and didn't receive it til roughly 3 weeks later, which was already ridiculous length of time to arrive, but put it down to maybe they were short staffed, overwhelmed with Christmas orders and such, but it arrived it a broken up box that had been taped over and over again to just barely hold together, like they had no actual postal boxes to ship and just used anything that was sitting im their warehouse.To then find that inside, the contents even worse:1. The quality of products have dropped off, no where near as good as they used to be2. One of the products seemed to of melted and leak onto everything, leaving a sticky residue onto everything.3. I bought as a mystery box of 6 items, and only received 5:-One bath bomb-One wax melt-One body spray-One duck-One sticky tin with no product left only residueWas blown away how bad this order has been compared to others from the same company, thinking I would give them a chance to correct it, ive emailed three times now, contacted their live chat on their website and have had no response, just completely ignored.Will not be shopping with hexbomb anymore and will take my business elsewhere as they clearly no longer care for their products, reputation or customers.If anyone is looking for a alternative website I would recommend coal harbor, I order quickly after hexbomb disaster turned up and received coal harbor promptly and exceeded expectations.
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Hexbomb ltd is located in 5 donegall st Belfast City Centre, n.ireland. we specialise in handmade gothic/alternative bath and shower products and...
