1. OG Pro box arrived damaged in transit. Big scratch across door, dents, misaligned impacting environment control. Took two months of haggling with Seel to get the issue resolved. 2. Humidifier burnt out (literally overheated, melted, fire hazard) HeyA didn't seem to care about either incident. Pushing responsibility to Seel again. 3. Water temp sensor died. 4. Voice control, speaker/microphone assembly also burned out. another thermal event. 5. Top circuit board controlling exhaust fans needed replacement after losing speed control. 6. several software issues that required submitting tickets and having 'support' reset box, push firmware resets, etc. 7. Air pump failed.I tell everyone I grew out of the box before my first grow was finished. So frustrating, waste of money, over priced, terrible value, horrible support.
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Harvest any plant at home with Hey Abby. Through a core team of leading technicians, designers, and marketing experts from all around the world, Hey Abby create the world’s first automated home Grow Box.
Hey Abby want home growing to be sustainable and possible for anyone, no matter their experience level. And build a community of growers who support, and learn from one another on their journey.
Our vision is to help 50 million people worldwide become home growers, and make the automated Grow Box the new essential home accessory.See more
