While I rarely post negative reviews, the lack of support from this company has been unacceptable. My Tyson Heybike arrived without functional brakes, posing a serious safety risk. Despite contacting customer service repeatedly since January 2026, I have been met with repetitive requests for videos and photos rather than actual solutions. Their lack of urgency regarding safety standards is deeply concerning.
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HeyBike brings affordable and high-quality ebikes to all riders, styles including classic city commuter/urban, fat tire for all terrains mountain/off-rodd ebikes.
