I purchased a pair of earrings, but one clasp was very loose, causing it to open while I wore it. After messaging customer service and trying their suggestions to tighten it, the earring fell out and I lost it. I informed customer service about what happened, and they refunded me to repurchase the earrings. It's rare to receive this level of service nowadays! The earrings are lovely, and aside from the clasp, they feel well made. Highly recommend!
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The Original Waterproof Jewelry Brand ™
