I was assured that all orders would be delivered safely, yet my parcel was sent via Evri, one of the lowest-rated delivery companies, and arrived damaged. When I requested assistance to address the issues caused during delivery, I was told it was “not an option,” even though consumer protection laws require the company to liaise with the delivery service.
This experience raises concerns about their commitment to customers. Expensive jewellery alone is not enough to justify a business that does not prioritize care, service, or accountability. I cannot recommend shopping here, as it seems customer care is not a priority.
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The Original Waterproof Jewelry Brand ™
