Unfortunately I purchased a plant in the winter. I received my Braided Money Tree, Xl, on January 2, 2026.I paid for winter packaging. The plant arrived with several leaves damaged with frostbite. The tree was stressed from the trip and cold.The winter packaging (only cushioned brown paper) was not sufficient in protecting the plant.The condition of the tree got worst. I had to remove all the leaves since they were dead and the tree itself does not look like it will survive. I was only offered a discount code for a future purchase and not a refund. I hope the next plant I buy is healthy. I was very disappointed since the reviews were good for Hey Rooted.
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