I want to share my unfortunate experience regarding a market data disruption that occurred on 28 November 2025. During this incident, I faced irregular pricing and execution that severely impacted my open positions, leading to significant losses in my account equity. While the company has publicly acknowledged the disruption, they refuse to take responsibility for my losses and have not supplied the complete tick data, price feed logs, or execution records despite my numerous written requests. I have escalated this issue to the company's Audit and Compliance Department, but as of now, I have yet to receive a satisfactory resolution. This review reflects my honest experience and highlights an ongoing unresolved dispute.
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HFM, formerly known as HotForex, is an award winning forex and commodities broker, providing trading services and facilities to both retail and institutional clients. Through its policy of providing the best possible trading conditions to its clients and allowing both scalpers and traders using expert advisors unrestricted access to its liquidity, HFM has positioned itself as the forex broker of choice for traders worldwide.See more
