A representative sold me a $200 trip to Miami, promising great perks. However, when I tried to book, I was informed it would require an additional $200, which felt like a down payment. Frustrated, I canceled. Later, when attempting to book again, I was told I needed my spouse present, and despite my payment, it was non-refundable and non-transferable. I understand this was in the contract, but it left me with a sour taste regarding this company's practices.
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Hilton Grand Vacations Inc. is based in Orlando, Florida, United States, with regional offices located in Las Vegas, Nevada, Oahu, Hawaii, New York City, Marco Island, Florida and Sanibel Island, Florida.