I’m extremely disappointed with this experience.
Before placing my order for Horizon Forbidden West (Order #167719), I confirmed the product’s availability with their team on WhatsApp. Only after they assured me it was in stock did I place the order and even paid extra for rush shipping because I was excited to play the game quickly.
After taking the payment, I was informed that the product was actually out of stock and that a refund would be initiated. This raises a very simple question: if the item was not available, why was the order accepted and why was I told it was in stock in the first place?
It has now been five days of constant follow-ups through calls, emails, and messages, and I still have no official confirmation of the refund. Every time I call, I’m told the refund will be processed, but there is no written confirmation, no timeline, and now they have stopped responding.
What should have been an exciting purchase has turned into a frustrating experience. Instead of enjoying a new game, I’ve been stuck chasing my own money.
The lack of communication and clarity is very concerning, and I am still waiting for a proper refund confirmation.
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Happy Gaming World is is an online store and virtual supermarket dedicated in trading new and pre-owned gaming consoles online, covering all current consoles (PS4, PS3, Xbox One, Xbox 360, PS2 and Nintendo Switch) at price never before for sure with best unbeatable price and quality guaranteed in India.
HGWORLD offer you the free local pickup points available at 27 cities.
HGWORLD will offer you unique experience that you can check product before paying and pay only after Receiving, Checking and Verifying the product to meet your satisfaction.
Beware of scammers who ask innocent buyers to pay first because customer satisfaction is our top most priority.
“Your Trust is our Success”
HAPPY GAMING.
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